This page explains how Betmac Casino – an independent information portal – collects, stores and uses personal data when you visit betmac-casino.org.uk. We are not a casino operator, bookmaker or organiser of gambling; we publish factual information about Betmac Casino, which is operated by Sefiarray B.V., registration number 155219, at Fransche Bloemweg 4, Willemstad, Curaçao, under licence OGL/2024/842/0350.
What data we collect
When you browse this site we gather technical information through server logs and analytics tools. Your IP address, browser type, operating system, referring page and the date and time of each visit are recorded automatically. We do not ask for your name, email address or payment details – this portal has no registration system and processes no financial transactions.
If you contact us at [email protected], we store your email address and the content of your message for the sole purpose of replying to your enquiry. We keep correspondence for six months, then delete it permanently.
How we use your data
Server logs help us understand which pages receive the most traffic and diagnose technical problems. We review aggregated statistics – total page views, average session duration, bounce rate – and never build individual profiles or track a single visitor across multiple sessions.
Correspondence is used only to answer your question or forward your enquiry to the operator's support team when the matter concerns a player account. We do not add email addresses to mailing lists, share them with third parties for marketing purposes, or use them for any purpose beyond the original enquiry.
Cookies and tracking
This site uses a small number of first-party cookies to remember your language preference and measure basic traffic patterns through an analytics service. We do not deploy advertising cookies, social-media trackers or cross-site identifiers. Session cookies expire when you close your browser; persistent cookies remain for up to twelve months and can be deleted through your browser settings at any time.
Our cookie policy lists every cookie by name, purpose and lifespan. Most modern browsers let you block or delete cookies without affecting core site functions – text and navigation remain fully accessible.
Third-party services
We embed a web-analytics tool that collects anonymised usage data – page titles, referrer strings, device categories – and stores it on servers outside the UK. The provider operates under a data-processing agreement that prohibits using portal visitor data for any purpose other than generating our traffic reports. No personal identifiers are passed to the analytics platform.
Links on this portal point to Betmac Casino's own website, to the UK Gambling Commission (https://www.gamblingcommission.gov.uk), GamCare (https://www.gamcare.org.uk), BeGambleAware (https://www.begambleaware.org), GamStop (https://www.gamstop.co.uk) and to blocking-software providers. When you follow an external link, that organisation's privacy policy applies – we have no control over how third parties handle data once you leave betmac-casino.org.uk.
Data retention and security
Server logs are kept for ninety days, after which automated scripts overwrite the oldest files. Email correspondence is deleted six months after the last reply. Analytics data remains in anonymised, aggregated form indefinitely to track long-term trends, but individual session records are purged after twenty-six months.
We protect data in transit with TLS encryption and restrict administrative access to the web server through key-based SSH authentication. Backups are encrypted at rest and stored in a secure location separate from the live server. Because we collect minimal personal data – no passwords, no payment details, no identity documents – the risk of a breach causing material harm is low.
Your rights under UK data-protection law
You may request a copy of any personal data we hold about you, ask us to correct inaccurate information, or instruct us to delete your data entirely. To exercise these rights, send an email to [email protected] with the subject line "Data Subject Request". We will respond within one month and provide the information in a portable electronic format where feasible.
If you believe we have processed your data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection. Visit https://ico.org.uk or call 0303 123 1113 for guidance on submitting a complaint.
Children's privacy
This site is restricted to visitors aged eighteen and over (18+). We do not knowingly collect data from anyone under eighteen. Parents or guardians who discover that a minor has contacted us should email [email protected] immediately – we will delete the correspondence and any associated records within forty-eight hours.
Household devices shared with children should be protected by parental-control software such as Net Nanny, Qustodio or the filtering tools built into most operating systems and routers. Betmac Casino itself requires players to be eighteen or older, but verifying age is the operator's responsibility, not ours – we publish information only.
Changes to this policy
We review this privacy policy every twelve months and update it whenever we add a new analytics tool, change hosting providers or modify our data-retention schedule. The current version was published on 6 January 2026. When a material change occurs – for example, sharing data with a new third party – we post a notice on the homepage for thirty days and email anyone who has contacted us in the preceding six months.
Check this page periodically if you visit the portal regularly. Continued use of betmac-casino.org.uk after a policy update constitutes acceptance of the revised terms.
Contact and operator distinction
Betmac-casino.org.uk is an independent informational portal about Betmac Casino. We are not a casino operator, bookmaker or organiser of gambling. We do not process player registrations, deposits, withdrawals or wagers, and we have no access to Betmac Casino's customer database. For anything concerning a player account – balance enquiries, bonus disputes, withdrawal delays, self-exclusion requests – contact the operator directly at [email protected] or through the live-chat facility on their site.
Questions about this privacy policy, about how we handle portal visitor data, or requests to delete your correspondence should be sent to [email protected]. We reply within two business days.
This page is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting activity. Access to this content is restricted to persons aged 18 and over (18+). If gambling ever stops being enjoyable, free and confidential support is available through GamCare at https://www.gamcare.org.uk or by calling the National Gambling Helpline on 0808 8020 133 (free, 24/7). You can also self-exclude across all UK-licensed sites through GamStop at https://www.gamstop.co.uk.