This page sets out the terms and conditions that govern the use of Betmac Casino. The operator, Sefiarray B.V., is registered in Curaçao under company number 155219, with its office at Fransche Bloemweg 4, Willemstad, Curaçao. The platform holds licence OGL/2024/842/0350 issued by the Government of Curaçao.
Account Registration and Eligibility
Players opening an account with Betmac Casino must provide their complete legal name, accurate date of birth, current residential address, a valid email address and a personal telephone number. The minimum age for account registration is 18 years. Each individual may hold only one account; multiple accounts opened by the same person are considered a breach of these terms.
English is the superseding language for all terms and conditions. The operator reserves the right to request identity verification at any stage, particularly when a customer reaches €2,000 in deposits or accumulated withdrawals within a rolling 180-day period.
Restricted Territories
Players resident in the following jurisdictions are not permitted to register or play: American Samoa, Australia, Austria, Belarus, Belgium, Burma, China, Curaçao, Cyprus, Czech Republic, France, Germany, Guam, Hong Kong, Iran, Iraq, Japan, North Korea, Laos, Libya, Macau, Malaysia, Netherlands, Nigeria, Portugal, Slovakia, Somalia, Spain, Sudan, Sweden, Syria, Thailand, United States (including US Minor Outlying Islands, Northern Mariana Islands, Puerto Rico and US Virgin Islands).
Deposits and Withdrawals
Betmac accepts deposits via Visa, Mastercard, Online Banking, ApplePay, Instant Bank Transfer and various cryptocurrencies. The minimum deposit to claim the welcome bonus is €20. All deposits not connected to a bonus promotion must be wagered at least once before a withdrawal can be made.
Withdrawals may be requested through Online Banking, e-wallets, cryptocurrencies and Bank Transfer, with a minimum withdrawal threshold of €100. Players who deposit using Visa, Mastercard or ApplePay can only request withdrawals via Bank Transfer. Bank Transfer withdrawals are processed in EUR and require an IBAN that accepts EUR currency; funds sent to an IBAN that does not accept EUR will be rejected by the bank, and the return process may take up to 30 days.
Withdrawal limits are set at €2,000 per day, €6,000 per week and €15,000 per month. VIP players may be entitled to higher limits by agreement. Withdrawal requests are typically approved within 24–48 hours following verification. Players can purchase Priority Passes in the shop to reduce processing times: Bronze Prio and Bronze Prio Max offer 6-hour and 1-hour processing respectively for withdrawals up to €250, while Platinum Prio and Platinum Prio Max offer the same timings for withdrawals up to €2,000.
Maximum Win and Self-Exclusion Fees
The maximum amount a player is eligible to win per day is strictly limited to €50,000 or its currency equivalent. Any winnings exceeding this cap are adjusted down to comply. For withdrawals pending approval that equal or exceed €10,000 on a self-excluded or timed-out account, Betmac Casino reserves the right to enforce an administrative fee of 50% of the total amount before processing.
Bonus Terms
The welcome bonus at Betmac is 100% up to €525 plus 100 Free Spins, available only to newly registered players who have not yet made a deposit. Deposits made via cryptocurrency do not qualify for this offer. The minimum deposit required to claim the welcome bonus is €20.
All bonuses carry a wagering requirement of 35 times the combined deposit and bonus amount. Free Spins winnings are credited to the bonus balance and also require 35× wagering. The maximum bet allowed with an active bonus is €5 per spin or €0.50 per bet line when playing slots, including any Gamble or Feature Buy.
The maximum amount that can be converted from any bonus or bonus winnings is €5,000. Reload bonuses have a maximum cashout of 10 times the maximum deposit amount, while non-funded accounts may withdraw a maximum of €100 from bonuses, free spins or loyalty points. Unused bonuses expire 7 days after being credited; unused Free Spins expire after 2 days.
Wagers placed using bonus funds count differently by game type: Slots, Arcade and Scratch Card games contribute 100%, Table, Card and Live Casino games contribute 10%, and Sportsbook wagers contribute 0%. A comprehensive list of restricted games for bonus play includes all Live Casino games, all BlackJack versions, all Video Poker games, Craps, Baccarat, and a wide range of specific slot titles detailed in the operator's full bonus terms.
Verification and Security
Players must submit a copy of a personal identification document—such as an ID card, driver's licence or passport—and a utility bill (gas, electric, water or landline phone statement) not older than three months, showing the name and address registered on the account. Documents can be submitted through the AI verification tool in the cashier when logged in. Logging in with Electronic ID authorises Betmac Casino to collect the necessary identification information to create the player account.
Inactive Accounts and Fees
An account with no activity for at least 12 months is considered inactive. The operator reserves the right to apply an account management fee of €10 per month to any inactive credit account.
Responsible Gaming
Players must be aged 18 or over (18+) to register and play. Betmac Casino provides deposit limits—available as daily, weekly or monthly controls—and a time-out feature allowing players to block themselves from the site for a minimum of 24 hours. Decreasing limits take effect immediately, but increasing or removing limits applies a 24-hour cool-down period before becoming active. Any account closure is valid for six months.
For support with gambling, contact GamCare at www.gamcare.org.uk or call the National Gambling Helpline on 0808 8020 133 (free, 24/7). BeGambleAware offers resources at www.begambleaware.org, and you can self-exclude across licensed sites via GamStop at www.gamstop.co.uk. Blocking software such as Gamban and BetBlocker is available free to help manage access.
Contact
For questions regarding these terms, contact the operator directly at [email protected].
This content is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.